Improving the reach of digital actions and customer skills and facilities are the factors driving the demand for CRM solutions in various industries globally
PORTLAND, OR, USA, Oct 6, 2021 /EINPresswire.com/ – Various factors such as increased digitization, government compliances and increased demand for customer relationship management in the vertical nonprofit industry are driving growth global cloud CRM market. In addition, the adoption of cloud-based services in education and health, increasing demand for digital payments, reducing operating costs, low deployment costs, improving the efficiency are some of the key factors in the growth of this market. However, privacy, safe from computer theft and may hamper the growth of the market. The growing demand for cloud-based CRM in healthcare, education, and startups with the launch of new products is expected to provide multiple opportunities for the cloud CRM market.
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Key market players: Microsoft Corp., Oracle Inc., SAP SSE, SugarCRM Inc., Salesforce Corp., Google Inc., Workday Inc., IBM Corp., Workday Inc., Citrix Corp.
Impact of COVID-19 on the Cloud CRM market:
• The emergence of the COVID-19 pandemic has severely affected almost all industries around the world. In addition, lockdowns and restrictions on the movement of non-essential goods as well as resources in various countries have disrupted the supply chain of electronic components and network equipment. This resulted in a delay in the supply of the electronic components needed to manufacture the network equipment.
• Companies continued to expand cloud services and application development service during the pandemic. Before the pandemic took hold, various organizations provided manual publishing of applications to customers.
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